It is important to understand that the role of an effective Case Manager is not just to observe, record and report information. The Case Manager actively assesses and interprets the medical information for factors that have implications for the individual. They look at all aspects of the file including medical, vocational, psychosocial, and situational factors that can affect the rehabilitation of the injured employee. Case Managers are educators and motivators working constantly with the injured employee to educate them on their medical condition, treatment and what to expect. They spend so much time with the injured worker during physician appointments that they learn a lot of information on their perception of their injury. By assuring they are educated on their condition and by motivating them in their recovery, they tend to have an improved compliance and attitude with treatment and the workers compensation process. Our Case Managers are all Registered Nurses with a broad range of experience and knowledge. An RN fresh out of nursing school simply would not have the wealth of knowledge necessary to effectively manage a case. Most of our Nurses have upwards of 15 years experience in case management. Based on their vast experience and knowledge our Case Managers can be vital in assuring that the medical care is progressing effectively and identifying problems related to that care. A seasoned case manager is a key component for your next workers compensation claim.
